The Executive Team

Allan Langridge - Chief Finance Officer

Allan began his career serving in the Royal Australian Navy (RAN) where he was offered a commissioned rank. After completing his term, Allan discharged and earned a Psychology degree with Honours and was subsequently invited into Medical School. During his studies Allan worked as a commercial pilot and ended up at Western Australia’s largest flying training organisation and charter company as an Operations Manager.

After managing teams in the RAN, completing a Psychology degree, commanding commercial aircraft and managing large scale and highly regulated operations, Allan has developed a deep understanding of business operations, team management, business management, and human performance and behaviour.

Since joining Pulse, Allan’s focus has been on overseeing all financial and operational functions of the company which includes leading the internal IT, Customer Support and Administration of the organisation.

Allan is a passionate aviation enthusiast and enjoys recreational flying in his spare time, and is also currently studying a Masters of Commerce specialising in accounting and corporate strategy at the University of Sydney.

Sue Jauncey- Chief Executive & Founder

Sue is a Registered Psychologist who began her career working across the Australian prison system. This experience enabled Sue to gain a deep understanding of human behaviour and the effects of everyday decision-making processes, motivation, and readiness for individuals to receive insights and desire for change.

Sue was later recruited by the global organisation, Anderson, to head their Human Capital Division. During her time with Anderson, Sue travelled globally to further her training and research in Board, Management and Organisational measuring, monitoring and influencing of performance improvements through behavioural strategies.  

After travelling globally, Sue returned to Australia to apply global and local knowledge to national and international businesses. Sue has experience working with Boards, Executive teams, and whole of organisations across public, private, not-for-profit, government, and co-operative organisations.

Sue has been a facilitator and author for the Australian Institute of Company Directors and has authored internationally. She is the founder and Director of Pulse Global. Sue designed a psychologically based  organisational culture system designed to support organisations to work collectively through culture, focused on performance improvements to achieve the shared and common goals aimed at meeting an organisations purpose. Sue, in partnership, has grown the company from a small boutique consulting business to a global company.

Lisa Kane - Chief Operating Officer

Heading up Pulse Australasia's delivery team is Lisa Kane. Lisa is a transformation and change expert with significant experience partnering with organisations to execute strategy and overcome business challenges across dynamic and complex organisational environments.

Lisa has nearly two decades of experience in working across a range of Human Resource and Workforce Management roles including senior positions at Origin Energy and RSL Care (one of Australian's largest NFP care organisations).

Lisa joined Pulse is 2014 as a Program Director looking after some of a larger clients before taking on the role of leading Pulse Australasia's program delivery operations. Her role includes working very closely with Sue and the wider program delivery team in developing and embedding enhancements to our product and services.

Stephen Becsi - Executive Director

After a twenty-year career serving as an Officer in the Royal Australian Navy, Stephen Becsi became the Bethanie Group Deputy Chief Executive in 2000. During his time at Bethanie, Stephen was the CEO of Bethanie Housing Ltd, as well as the Chief Development Officer for Bethanie Projects, overseeing the creation of new business opportunities through developments and acquisitions. During this period he managed a construction program of over $100 million which translated into an increase in Staff from 390 to 1700.

In 2009, Stephen was identified by the Royal Australian Navy as one of the very few uniquely qualified people in Australia capable of leading the biggest Strategic Reform Program in the history of Australia. Thus, after serving 9 years at Bethanie, he was seconded by the Royal Australian Navy as the Director Strategic Reform Program (SRP), contributing to Defence SRP by delivering savings of $2.8bn in operating efficiencies as part the Navy’s contribution to the Defence Departments $20bn in savings.

After completing his secondment, Stephen returned to Bethanie and was appointed as Chief Executive in February 2011. The Bethanie Group is a provider of aged care services and accommodation including residential aged care, community aged care, retirement living and community affordable housing. As one of WA’s largest providers of aged care services, Bethanie has been providing care to the WA community for 60 years. During the three years that he was the CEO, Bethanie was named a Finalist for Western Australian Company of the year in HR at the AIM WA Pinnacle Awards 2013, and Stephen was named a finalist for the CEO of the Year 2013 by the CEO Magazine, finalist in the Australian Human Resource Institute Lynda Gratton CEO of the Year 2013, and winner of the ACI Aged Care Industry most Influential Business Leader of the year 2013. Bottom line results improved by 300%, Clinical non-compliances reduced to zero, social justice results trebled, retention of staff improved, and Bethanie’s culture score improved by 108%. The successes achieved were a result of his focus on Culture and the need for all staff to positively demonstrate specific “signature behaviours” which are directly related to the CEO’s vision and the business objectives of the organisation. The six signature behaviours that all Bethanie staff from the Chairman to the part-time employee had to live and breathe became the foundation of the culture.

In March 2014 Stephen commenced a new chapter in his working life. Stephen took a bold but exciting new step of investing in Pulse Australasia, the company that was an integral part of the Culture Transformation program of the Royal Australian Navy and Bethanie.‍‍

Mark Horwood-James - Chief Marketing Officer

Mark has over 10 years of strategic marketing experience, with a career that has seen him lead and play part in award-winning and nominated marketing programmes. Originally studying Law at university Mark found his passion in bringing together the customer, commercial strategy and creative flair, which is where Mark found marketing.

With significant experience in multi-channel, B2B and B2C marketing - for a variety of sectors and brands - his more recent experience has seen him lead large marketing functions in the UK and as Chief Strategy Officer for an award-winning digital marketing and technology group in Sydney.

Joining in early 2017, Mark's role within Pulse is to provide leadership and accountability for the business’ marketing, sales, technology and strategy. Mark’s role saw him initially focus on the long-term marketing strategy and providing in-house support for the growth agenda. Working closely with Sue Jauncey (Chief Product Development Officer) Mark has been Program Leading the scoping, development and design of the next generation of Pulse's CultureTech platform.

Mark is based back in the UK working with all our partners and operations across Australia, India and the UK.